Dodge and Ram recently emerged the clear winners of J.D. Power’s annual Initial Quality Study. The study measures vehicles in their first 90 days of ownership. Owners report problems with their vehicles throughout these 90 days. Based on responses from roughly 90,000 drivers, J.D. Power is able to rank brands and vehicles by the number of problems reported per 100 vehicles. The fewer problems reported, the higher the initial quality.
Ram was the highest brand ranked over all, with the fewest problems per vehicle of any car brand in the study. That includes luxury. In fact, even Dodge, which came in second, had fewer problems than any luxury carmaker.
Ram officially nabbed first place with a score of 128 problems reported per 100 people. Dodge was a close second at 139 problems while Lexus, the top-ranking luxury brand, trailed behind at 144. The Ram brand also had a couple of vehicles that ranked the highest in their specific segments. Specifically, the 2021 Ram 2500 and 2021 Ram 3500 heavy-duty pickup trucks had strong showings.
The problems reported in the 2021 J.D. Power IQS are mostly related to faulty infotainment smartphone connectivity issues.
Get a closer look at the Ram and Dodge lineups at Lustine Chrysler Dodge Jeep® Ram in Woodbridge, Virginia.